BOOKING POLICY
Breakfast bookings are for 90 minutes; lunch and dinner bookings are for approximately 2 hours. Your start and finish time will be confirmed in your confirmation email. If you would like extra time, please contact us and we will do our best to accommodate.
Our Breakfast menu finishes at 10:45am.
While seating areas are selectable online, and we do our best to accommodate, this cannot always be guaranteed.
When booking an outside table at applicable venues, a back-up inside table is not reserved in case of bad weather.
Groups over 10 may be seated across multiple tables.
Due to our close proximity to the ocean, we are a balloon and confetti free venue. A cakeage fee of $5 per person applies to bring your own cake.
While we take precautions to minimise the risk of contamination, we cannot guarantee that any of our dishes are 100% allergen free. Please note, some of our dishes do contain nuts.
Due to our high volume of reservations, occasionally, outdoor bookings at applicable venues may need to be moved inside.
Pre-payments made during the booking process are strictly non-refundable.
For selected special event dates, payment in full may be required at the time of booking. Please note all pre-payments are strictly non-refundable.
A 15% surcharge applies on all public holidays. Credit/Debit Card processing fees apply. Processing fees are non-refundable.
CANCELLATION POLICY:
For groups of 4 or more, cancellations made within 24 hours of the reservation time, or failure to arrive for the booking, will incur a fee of $25 per person ($15 per person for breakfast bookings) which cannot be waived. This fee will be charged automatically to the credit card provided at the time of booking.
GROUP BOOKING POLICY
(GROUPS 12+):
Group breakfast bookings are for 2 hours; lunch and dinner bookings are for approximately 3 hours after which the table may be booked for another party (unless otherwise arranged with the events team). Your start and finish time will be confirmed in your confirmation email.
For seated events, groups of 12 or more must dine on a set menu. Our menus and prices are subject to change due to seasonal availability and may change without prior notice.
Final Numbers are due 48 hours prior to your booking. If your party size decreases after this time, you will be charged for the numbers of guests you confirmed for without exception. The menu will be prepared based on the number of guests in attendance.
Dietary requirements are due 48 hours prior to your booking. We may be unable to accommodate new dietary requirements on arrival.
When booking an outside function, a back-up inside table is not reserved in case of bad weather and therefore may result in a booking cancellation.
Groups over 12 may be sat across multiple tables and while seating areas are selectable online, and we do our best to accommodate, this cannot always be guaranteed.
For canape (standing) style events or when booking an area exclusively, a minimum spend will apply to book an area. The minimum spend applies for Food and Beverage Only. If the minimum spend is not met, a venue hire fee up to the minimum spend will apply.
For cocktail style bookings, canape and beverage selections are due 7 days prior or as coordinated with the events team.
Minimum spends are subject to change based seasonal costs.
Deposits are required upon making a group booking. Your deposit will be redeemed from your bill on the day. The rest of the bill must be paid in full at the conclusion of your booking.
Split billing is not available for groups.
Due to our proximity to the ocean, we are a balloon and confetti free venue. Small table decorations are welcome. Tablecloths are not permitted.
If booking an exclusive area (private or semi-private), a free-standing sign is welcome with the events team approval. Any other decorations must be approved by the events manager. Nothing can be taped or adhered any part of the building or furniture. .
A cakeage fee of $5 per person applies to bring your own cake.
While we take precautions to minimise the risk of contamination, we cannot guarantee that any of our dishes are 100% allergen free. Please note, some of our dishes do contain nuts.
Due to our high volume of reservations, occasionally, outdoor bookings at applicable venues may need to be moved inside.
A 15% surcharge applies on all public holidays. Credit/Debit Card processing fees apply. Processing fees are non-refundable.
Any pre-payments made during the booking process are strictly non-refundable.
A 2% Events Administration Fee applies to all group bookings.
This will be added to your final invoice on the day.
GROUP CANCELLATION POLICY:
Final numbers are required 48 hours prior to your booking. If your party size decreases after this time, you will still be charged for number of guests you confirmed for, without exception. If the booking is cancelled at any time, all deposits, pre-payments and processing fees are strictly non-refundable.
